Customer Service

Your Personal Information
We do not sell your email addresses, mailing address or telephone numbers to anyone. Please know that our business rule is to keep your information private. You can count on us to never use your personal information but for us to contact you for upcoming new products and special price discounts. Also to make available to you our Monastery Newsletter. This will be the only time you hear from us as far as advertising.Thank you for your trust.

State of Connecticut does not collect tax on items shipped from our web based store outside of our state.

Shipping Charges
You can view an estimate of shipping & Handling costs by viewing your cart. However, final shipping and handling costs will be displayed on the Invoice you see before confirming your order.

If you received your order and an item was damaged in shipment you will have three days after you receive your product to contact us about the damaged item.The item can be replaced or a credit will be given towards your account for another item. If the item is a bakery or candy item and you for some reason are not happy with or not satisfied with the quality you must let us in know within 24 hours after receiving the item. You may select another product or a credit towards another purchase will be given.

Important Product Information & Allergies 
All food products that we make for sale and or other food products available on our website for sale will have ingredients listed in the item description area of the product. Many products do have nuts in them and flour and preservatives along with artificial food colorings. Should you have any allergies to these type of food based items we recommend of course that you do not buy these products either for yourself or as gift to anyone if you are not sure they may have any type of food allergies.

Gluten Free Products
What Does Gluten Free Mean:
If you asked a friend five years ago if she or he avoided gluten, they probably have said, "Glu-wha?” But since then, Americans have nearly tripled their spending on gluten-free products. So what is it, and why the bad rap? "Gluten is a portion of a protein in wheat, and rye and barley contain similar proteins,” says Sheila Crowe, M.D., director of research in the division of gastroenterology at the University of California in San Diego. Many health-conscious individuals who know they may have some allergies to the Gluten in these products are already aware that through their doctors or even personal choice will steer clear of Gluten products. (Some believe gluten disrupts hormones and increases cravings and that shunning it will keep you slim and energized.) That means saying no to obvious suspects, such as bread, pasta and cookies, as well as to some surprising sources, like soy sauce and certain condiments. It's not easy, and in fact, it may be better for many of us to keep gluten in our diets. So before you bid yummy bread good-bye, find out if it's worth it for you.
Always check with your physician when in doubt or have concerns.
We Do Have Some Gluten Free Products Available. 
They are easily identified with an asterisk * and says Gluten Free.